Integrations
Email

IMAP/SMTP

Send and receive emails with the benefits of respond.io’s powerful messaging capabilities.

  • Handling inbound conversations - welcome customers, let them know if you’re away or send them to the right agent or department
  • Responding to chats - transfer customers, create support tickets or submit orders they make
  • Conversation Supervision and Reporting - analyze the performance of your agents, have total visibility over their conversations and step in at any time
  • Email Marketing - nurture your leads, send abandoned cart messages and newsletters and upsell additional services
  • Marketing Analytics - determine the effectiveness of your campaigns and decide how to improve them
  • Transactional notifications - send appointment reminders, payment receipts and delivery updates to your customers
  • Business process implementation - make Gmail work for your business and not the other way round

You might also like

Dialogflow

Deploy Dialogflow agents to all channels easily.

Viber

Connect your Viber Bot account to chat over Viber.

Facebook Messenger

Connect your Facebook pages and chat over Facebook Messenger.

Zendesk

A cloud based customer service software.